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Change Management

Step 1: Identify the need for change



The step-by-step guide can be printed at the last page of 'Know How'. To get there you need to go through each step by clicking the blue arrow on the righthand side of the menu.


The difficulty of change management and the need to look at both formal aspects (e.g. organisation structure) and organisation culture (how people think, act and feel) is clearly explained in the video below.
 

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