Effective documentation

Why

In order to communicate effectively, information has to be safely stored. It also needs to be accessible, up-to-date and easy to use. Therefore, effective documentation requires clear processes and procedures for documentation. Effective documentation is important for:

• Organising fundraising activities
• Writing grant applications
• Reporting to donors
• Communicating to the broader public (using a website, the social media, the press, and so on)

What you get

Know How

• The principles of good documentation collection, storage and dissemination

Tools

• An inventory of types of documentation 
• A tool that allows you to categorise your electronical information files
• A documentation manual 

Certification:

• After finishing this module and passing a brief exam, you can download an accredited NCOI University of Applied Science (Netherlands) certificate for free. 

What you can expect

This module helps you describe the actual situation of information collection, storage and control within your organisation. It helps you decide which improvements you want to make, who should be (made) responsible for what and how to deal with privacy/confidentiality issues.

Knowledge and Skills

You will learn about:

• different types of documentation needed for communication and fundraising purposes
• relevant principles to keep in mind regarding both electronic and hard copy information storage and dissemination
• formats and standards for documentation

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