Feedback Process

Introduction

For an organisation, giving and receiving feedback is a crucial function. Ensuring good formal and informal feedback processes can be the most important thing for an organisation as a whole stay responsive to the needs of beneficiaries and stakeholders.

Why

This toolkit is useful when:

• You are leading a group of employees or volunteers
• You support leaders to be able to collect, absorb and respond to feedback
• Anyone else who wants to learn from the people around him or her

What you can expect

In 5 steps, we will guide you through a solid step by step feedback process!

What you get

Know How:

• Feedback Proces: Formal vs. Informal

Examples:

• Exit interview Form
• Feedback Process – tool – feedback guidelines
• Annual Performance Appraisal guidelines (ATMA)
• Annual Performance Appraisal Form (ATMA)

Tools:

• Self Reflection Form
• 360 degree appraisal template
• Beneficiary Feedback Form
• Feedback mapping template