Internal Office Communications


Internal office communications are systematic processes that allows everyone to feel included and informed. Good internal communication is essential for any organisation and it is therefore important to create systems that lead to a free flow of not only official information, but ideas, feelings, and a sense of shared purpose. It keeps everyone informed of what's going on and ensures that no one gets any unpleasant surprises and everyone has the chance to deal with good news and bad news together.


This toolkit is useful for your organisation when it:

  • needs to set up systems that will lead to good and efficient internal communication.
  • wants to encourage a positive work atmosphere.
  • feels that enabling internal communication has become increasingly more difficult.
What you can expect

In eight steps this toolkit assists you in creating guidelines for internal communications. Here you’ll find a step-by-step guide, tools, examples and other resources for establishing effective internal office communications.

What you get  
Know how:
  • an overview of how to create guidelines for internal office communications step-by-step
  • a simple internal communications plan
  • a checklist to assess internal communications and discover areas of improvement
This toolkit is largely based on the learning materials of the Atma Network
The purchase of these materials was co-funded by Edukans.

Creative Commons License
Change the Game Academy e-learning courses Local Fundraising, Mobilising Support, toolkits, examples and resource center by Wilde Ganzen Foundation is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.