}

Community Score Card

Phase I: Planning and preparation of the CSC - continued

Second, preparations specific to each community gathering within the CSC exercise should include:
• Involving other community partners
• Contacting and securing cooperation of the relevant service providers
• Identifying relevant inputs to be tracked
• Identifying the main user groups in the communities serviced by the focal facility or service
• Developing a work plan
• Creating a list of necessary materials (i.e., flipchart, markers, notebooks to record the process, pens) for the process
• Developing a budget for the full Community Score Card exercise

Prior to actual implementation, it is important to meet with the community and community leaders in all the areas where the process will be conducted. These meetings are the time to explain, inform and negotiate the purpose of the upcoming CSC process and other arrangements, such as:
• A suitable date for the process
• The duration of the process
• How and where the community and leadership will gather when commencing the process

Decisions should be made on the venue and materials required for the gathering, in addition to what persons/partners from outside the community could or should be invited to participate in the CSC processes.