Step 6: Create the Score Card with the community
When indicators and matrices have been developed, you will go back to the community (on the days agreed to in your first meeting) to start the proceedings again with a community meeting, prior to doing the scoring.
6.1 Open the community meeting in the same manner as in Stage 1 to ensure everyone is clear about the process and what has been done so far and what the next steps are. Inform the community that the facilitation teams have transformed their issues (as generated by the different groups) into common indicators for all the groups – these indicators are representative of the community as a whole. And that these now need to be scored to identify the extents of the prioritized issues.
6.2 Divide the community into the same focus groups they were in on the first day of the CSC process (with as many of the same people as possible and with the same facilitators to maintain the position of trust).
6.3 Inform the groups of the results of the social mapping process which occurred during the first meeting (i.e. what types of vulnerabilities or vulnerable groups have been identified in the area). Ask the groups to assess whether they know any people who fall under such vulnerable groups and whether these people are actually present in the groups. Encourage all the participants, including vulnerable persons, and the facilitators to consider and speak for the concerns of the vulnerable even if they are not present at the scoring meeting.
6.4 Present the indicators that have been developed and check that they represent the issues generated on the first meeting. Make it clear that the indicators are the same for all the groups in this village, as well as other villages from the same catchment area (being serviced by the same service delivery point, e.g. health center, agricultural office, school).
6.5 In each group explain how the scoring works. (See appendix 1.5 on how to explain scoring).
6.6 Then, starting with the first indicator, ask the group to give it a score. Use one methodology of scoring for uniform results (see appendix 1.5 for different techniques). Make sure the group has agreed on the score before writing it up on the matrix (see matrix in step 5, appendix 1.4). Also check that each score represents the views of the more quiet people.
6.7 After they have given the score to the first indicator, ask for the reason(s) for the score, and write it on the matrix (see matrix in step 5, appendix 1.4).
6.8 If it is a low score, ask for any suggestions for improvement and, similarly, for high scores, ask for suggestions on how to maintain those aspects of the project or services. Make notes of all these discussions in your notebook.
6.9 Repeat the process (steps 6.5–6.7) for all the other indicators on the scoring matrix.
